Welcome to Concern Hotline Inc

Concern Hotline, Inc., established in 1968, is a volunteer-operated hotline providing crisis intervention, suicide prevention and information and referral services, to anyone in need, 24 hours a day, 7 days a week. Last year alone, volunteers took over 12,000 calls for help. The hotline services Lord Fairfax Planning District 7 (LFPD7), which includes the City of Winchester and the Counties of Clarke, Frederick, Page, Shenandoah and Warren. The hotline also contracts with Northwestern Community Services Board (NWCSB) to provide 24-hour crisis care intervention. We are designated as a "member agency" for the United Way of Northern Shenandoah Valley, the United Way of Front Royal/Warren County, and the United Way of Page County.

We provide the following services:

• The Hotline
   
  Our hotline is answered 24-hours a day, 7 days a week by highly trained and caring individuals. We provide crisis intervention when needed through our relationship with NWCSB, suicide prevention to anyone who finds themselves at a desperate point, and information and referral service to those who need information to take the next step to get help, or for those who need to talk to an anonymous, non judgmental listener.
   
• The Concern Sourcebook
   
  Originally designed as a tool for our volunteer staff, the Sourcebook is a valuable resource containing hundreds of agencies within LFPD7, as well as national emergency information, 800 numbers, and support group information. The printed version of our Sourcebook is available for free to anyone who wants it - you can come by our office in Winchester to pick up a copy, or we can mail it to you for a shipping and handling fee of $5.00. Contact the office at 540-536-1630 if you would like a copy. However, all the information contained in the Sourcebook is accessible through this web site - simply click on "Sourcebook" from the side bar menu.
   
• Online Assistance
   
  Concern Hotline will also answer questions and offer asssistance through email. If you would like to recieve a personal response to your question or comment please e-mail us at answers@concernhotline.com.
   

From Our Director
 
Welcome to Concern Hotline! We hope you visit the site often and take advantage of our comprehensive Sourcebook. Concern has been serving this community for over 40 years, and we have helped thousands of people in crisis by listening to them and providing information and referrals.

Volunteer Listeners are the lifeblood of Concern - and we need more! If you want to help people in your community by learning how to be an active listener and becoming familiar with all the services and resources in this community, then call us today to find out how to become a volunteer. You will receive training, and can take hotline calls from your home, office or cell phone. If you are interested in learning more, call the office today.

Concern Hotline is a non-profit organization dependant on grants and donations - if you are looking for a worthy cause to support, please consider making a tax-deductible donation to Concern Hotline to support our valuable services. We also have two exciting fundraisers - Tubing for a Cause and the Annual Fish Fry - which you can support. Check this website often for updates on these fun family events.

Thank you for your interest in Concern Hotline, and we hope you join us in our efforts to support people in crisis in the Northern Shenandoah Valley.

Christine Mayman
Executive Director

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